Delete Your Account
Request deletion of your YardCode account and associated data
Requesting Account Deletion
To request deletion of your account and associated data for YardCode, please follow these steps:
- 1 Send an email to yardcode@rainigeria.com with the subject line: "Delete My Account"
- 2 Include the email address linked to your account in the message body
- 3 We will confirm your request and begin processing the deletion within 24 hours
What Happens to Your Data
🗑️ Data That Will Be Deleted
The following data will be permanently removed from our systems:
- Personal profile information (name, email, phone number)
- Account login credentials
- Activity history within the app
- Any stored preferences or settings
- Saved YardCodes and locations
- Community posts and interactions
📁 Data That May Be Retained Temporarily
Some data may be retained for legal, fraud prevention, or security purposes:
- Transaction or payment history (retained for 3 years for accounting and tax compliance)
- Support correspondence (retained for 10 months for customer service tracking)
- Anonymized usage analytics (no personal identifiers)
Processing Timeline
Account deletion requests are processed promptly to respect your privacy rights.
Maximum processing time
You will receive a confirmation email once your account and data have been successfully deleted.
Need Help?
For questions about the account deletion process or data privacy, contact our support team.
Alternative contact: support@yardcode.com for general inquiries
YardCode by RAIN - Robotics and Artificial Intelligence Nigeria
Committed to protecting your privacy and data rights